The main thing more terrible than a blue screen of death is a black screen of death. With Windows 10, this can happen. Black screens amid establishments, refreshes, or at finish irregular have been accounted for by various clients. In some cases, nothing at all shows up on the screen. Different circumstances, you may have a mouse and console yet no desktop condition.
Black Screens During Windows 10 Installation:
Black screens are sometimes
encountered when you install Windows 10 for the first time. This may happen
during the Windows 10 install process or just after the Windows setup is
complete. There are a few potential causes.
Probable cause: Setup is still in progress.
Possible solution: Observe the hard drive activity LED is still blinking, it
means setup is probably still busy working on sorting through your, which means
you should wait a bit more. If setup goes beyond 2 to 7 hours, then the setup
may be stuck.
Probable cause: Setup is stuck. For
whatever reason, the setup process is hung up on something and can’t proceed
further.
Possible solution: Power down your computer completely and try again. Follow
these steps:
- Power down the computer completely. If it won’t shut down, hold the power button for 5 to 10 seconds until it shuts down.
- Disconnect from the internet by unplugging the Ethernet cable or switching off the wireless adapter (if possible). See this post for more information on disabling LAN connections before a Windows 10 setup.
- Disconnect all unnecessary peripherals from the PC. Remove external hard drives, game controllers, phone chargers—pretty much everything but the keyboard and mouse.
- Remove power from your computer. Disconnect the power cord from the outlet. If it’s a laptop, remove the battery, too. Wait at least 30 seconds before plugging your computer back in. (Note: If you have the time to spare, leave the computer unplugged for up to an hour. This will help if your computer started to get overheated.)
- Connect the system to power again, but leave the internet disconnected. Power on the computer.
- Hopefully, Windows will try to resume or restart the Windows 10 setup process.
- If the installation completes normally and you get to a Windows desktop with a Start menu and everything, go ahead and reconnect to the internet to finishing downloading and applying updates.
- If the setup rolls back to your previous version of Windows, then try upgrading manually using the Media Creation Tool or an .iso file.
Probable cause: Black screen is caused by a device driver or hardware
performance issue.
Possible solution: Try booting into Safe Mode. See the section below on How to
Use Safe Mode to Troubleshoot Black Screens.
Troubleshoot Black Screens using Safe Mode:
Booting into Safe Mode can be used
to troubleshoot random black screens or black screens encountered during a
Windows 10 install.
To get into Safe Mode, do the
following:
Turn your computer on and off three
times. While booting, make sure you turn off the computer when you see
the Windows logo. After the third time, Windows 10 will boot into diagnostics
mode. Click Advanced options when the recovery screen appears.
Click Troubleshoot.
Click Advanced options.
Click Startup Settings.
Click Restart.
Press the number 4. This will start
Windows 10 in Safe Mode.
Sign in, press Windows key + X,
click Device Manager, expand Display Adapter, right click the
display driver then click Disable. Restart your computer to see if setup
completes successfully or you can boot to the desktop. If you can reach the
desktop, check Windows Update or the manufacturers website for the latest
driver.